FAQs

It only takes a few minutes to sign up. You do not have to be familiar with HTML or coding, all you need to know is what a banner and URL are, and you should be able to get your first link loaded in only a few minutes.

Affiliates must have a valid website address, blog, or social media account, and a valid email address in order to participate. Basically, you qualify if you are: a travel agent who wants to increase profits. a social club owner, a blogger or an opinion leader on any website or social media network, who has considerable traffic and wants to benefit from it. a professional affiliate a person or company with an online network that displays content related to our concepts, and intends to monetize it. Note that we may review, reject, or accept any application for any reason. We strive to bring quality sites to our network.

Our affiliate program allows you to place our links, banners, and booking engines on your website(s) and social media accounts like Facebook, Twitter, etc. You get paid when a user clicks on one of our banners, makes a reservation, stays at the resort, and checks out.

No. Our affiliate program is free.

You are responsible for installing and updating affiliate tools on your site through our affiliate program site. This website provides you with all the necessary tools and support you need. We handle all reservations, billing, and customer service.

Yes, you can. Our program allows you to be an affiliate from anywhere in the world. Our website is available in English and Spanish.

We use cookies to track leads and sales through our affiliate’s websites. We do not collect any other information for any other purpose. Upon an event, such as a lead or a sale, we can determine the total amount of commission paid to the affiliate and the affiliate that was responsible for that sale.

Our research indicates that nearly 99% of internet users have cookies enabled on their browser. Cookies are an integral part of the web and aid in the creation of e-commerce websites, user-friendly websites, and other customized sites. In the uncommon event that a customer has cookies disabled on their browser, the customer is not available for tracking, and sales will not be tracked.

We do not profile customers, aggregate data for analysis on customer preferences, or store any personal data. We use cookies solely for the purpose of providing an affiliate management solution, and only generic information about a customer is used.

Every customer that you refer to our websites can grant you a commission no matter if they do book their stay with us right away. We track all clients you send our way for 6 months, which ensures a long-term opportunity to win business, this is more than three times longer than comparable programs.

Affiliates do not need to be familiar with HTML or coding, but must be able to identify an URL so that they can correctly copy and paste the links from the affiliate program and place it within a web page, social media post newsletter, or within the body of an email message.

Yes. Participation in our program does not limit you from participating in other affiliate programs.

We pay a base rate of 10% commission on the net revenue generated from the cabin rate, excluding other services added such as surcharges, beverage package or insurance. Commissions are only paid on those sales that result in an effective stay.

Your commission will be paid after we have verified that the guest has stayed. We pay out commissions via WIRE TRANSFER within 30 days after the cruise ship disembarks.

Yes. Due to the tax code in Mexico, invoices must be submitted to receive payment for your commissions. The invoice must include your legal information that is used to declare your income. A document may be requested that certifies your legal information.

Please use the content, images, banners, and links provided to you from our media site. The use of any other content on our site is strictly prohibited, unless prior written approval has been granted. If you see something specific on the site you would like to use, just contact us. You will find everything in media.original-group.com.